To find the most UP TO DATE list of questions and answers, please jump over to:
http://www.webposition.com/answers2.htm
We continuously update this page with answers to all the most common questions people have! It will probably be more current than what's contained in this help file.
Don't scratch your head over why you don't appear in the Top 30 or why something doesn't work like you think it should, jump over there and find the answer! If it's not there, e-mail us at help@webposition.com and we'd be glad to help.
More:
How do I obtain the HTTP Proxy address for my network?
WebPosition fails to recognize my new dedicated TCP/IP connection. Why?
Why am I unable to connect to the Internet?
Why is my Report formatted badly or reports the wrong information?