For FASTEST service, before contacting support be sure to:
1. Check our Web site for the latest and greatest list of questions and answers at www.webposition.com/answers2.htm.
2. Check the "How do I…" and "Troubleshooting..." for a solution. Also check out the ReadMe help for last minute notes and changes about the program.
http://www.webposition.com/resend.htm
4. Make sure you have the latest version of WebPosition by selecting Download Latest Update from the Help menu or downloading the update from your browser at
www.webposition.com/updates2.htm
We will update WebPosition as often as necessary to account for changes
in the search engines or to correct any reported bugs. Some enhancements may also be included with these free updates.
WebPosition Gold Support
If the above does not solve your problem or address your question, please contact product support at:
help@webposition.com
Include a complete description of your problem or question to ensure the best response.
We will do our best to answer your questions within one business day. We try to answer e-mail over the weekends as well when possible.
You may also contact us by phone at (417) 781-3282 or by FAX at (417) 781-3299. Business hours are 8:30-5:00 PM Central Standard Time, Monday-Friday.
Sales or Pre-Sales Questions:
If you have a sales or pre-sales question, please select the Ordering / Pricing option on the WebPosition File menu for current sales contact information. If you downloaded WebPosition from one of our WebPosition resellers, then you'll be taken to their order form and contact information. We appreciate you supporting our resellers when you purchase the product, if you downloaded the product from their site.
As part of our 100% commitment to you, we provide FREE product support to purchasers of WebPosition as it's defined in your license agreement. Thank you for choosing and supporting WebPosition! Feel free to e-mail us your comments about the product or our service.