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The Best Support in the SEO Industry

The WebPosition team is committed to customer satisfaction with free product support via email. Our Customer Experience representatives will respond to your inquiries within 24 hours during our normal business hours. We look forward to hearing from you!

Support News

Beginning March 1, 2007, WebPosition Sales and Technical Support hours of operation will be 9am - 5pm Pacific Standard Time.

On November 1, 2005, WebPosition announced the end of life of engineering support for WebPosition Gold version 2 as of December 31, 2005. Please note that the WebPosition product line is not being discontinued, just that we will no longer be providing product updates, search engine updates, or support for WebPosition Gold version 2 after December 31, 2005. The WebPosition team encourages you to upgrade to WebPosition 4 since your product support for version 2 has ended.  Learn more about WebPosition 4.


Frequently Asked Questions

Please review the list of our most frequently asked questions (FAQ) to see if your question has already been answered. Top 3 current questions:

  1. Why is my unlock code reported as invalid when I enter it into the software?
  2. Why does the Page Critic recommend changes to a page already ranking well?
  3. What are the system requirements for WebPosition?

Product Support Options


Sales Support Options

For fastest response, email us at sales@webposition.com.



Award Winning
In this year's Marketing Excellence Awards hosted by ClickZ, WebPosition was Nominated and Voted as the winner in the category of: Best Optimization Product.